Body of Knowledge

  • Body of Knowledge

    The way for reaching the Strategic Capability that empowers your business

    - by CERM Risk Insights

    The increasing complexity and dynamism that the markets have today, but especially those where organizations operate using Information and Communication Technologies as the core of the business, as well as the resulting uncertainty thereof, suggests that the Strategic Development in those Organizations should be based on the usage of traditional processes as well as other emergent strategies that arise from internal processes and daily activities. There is no doubt that technological progress is rendering the possibility to deliver new services to customers. But the value added by this technological progress depends on the way of providing them and this in…

  • Body of Knowledge
    integrated learning

    Build Organizational Capacity and Capability – For Free

    - by Joseph Paris

    I was coaching one of the national oil companies in the Middle East, offering mentorship to the director of their operational excellence program.  He was frustrated because he had invested considerable funds building a team of sixty Lean Six Sigma Black Belts over a nine-month period, and they had not yet worked on—much less completed—any project nor had they realized any benefit to the company.  Even worse, while these newly-minted Black Belts were sitting idle without the opportunity to use their new-found skillsets, some became frustrated themselves and left the company—taking the company’s investment with them. Never mind the fact…

  • Body of Knowledge
    productivity management

    Productivity Management: An Essential Capability for Maximizing the Value of Operational Excellence

    - by Dean Sorensen

    Operational Excellence (OpEx) is a term that embodies many things that CEOs seek to achieve, such as consistent strategy execution, profitable growth and sustainable cost reduction.  While there are many definitions of the term, most would agree that it entails focusing on customers, cross functional execution and consistent delivery of outcomes that create value for customers and shareholders.  Whatever label is applied to these aspirations, organizations frequently fall short of fully achieving them.  Especially in global organizations that exhibit the complexity characteristics shown below in Exhibit 1. Exhibit 1: Complexity Characteristics – As the number of complexity characteristics increase, Operational…

  • Body of Knowledge

    The Antidote for VUCA is OODA

    - by Joseph Paris

    The date is September 15, 2008.  The crisis in subprime mortgages had been going on for a little over a year.  It was triggered in the last half of 2006 when house prices began to fall as the housing bubble in the United States burst.  This caused those who had taken NINJA (No Income, No Job, or Assets) loans to buy their home, with the expectation that prices were going to increase five per-cent year on year forever, to default.  This accelerated the decline in home prices which, in turn, accelerated the number of defaults – a financial and economic…

  • Body of Knowledge
    technological insanity

    Procurement’s Technological Insanity 

    “Insanity: doing the same thing over and over again and expecting different results.” –Albert Einstein. Over on Sourcing Innovation, the Sourcing Doctor has an excellent series of posts on driving adoption of Procurement technology. As someone who spent most of the last 15 years in the field of Procurement technology: in a Procurement organization, as a user first and, then, as a project manager driving implementation projects, working for a provider and helping customers in their projects, The topic covered by the Sourcing Doctor is a topic that is close to my heart. Also, I have been working, at the end of last year, on a white paper…

  • Body of Knowledge
    social media

    Professional Development and Networking using Social Media

    - by Joseph Paris

    If you are reading this, you probably engage in professional networking on social media.  And if you are like me, you have been engaging for a very long time. The motivation is probably similar to mine.  You want to learn and understand what’s going on in your profession, your industry, your community – and probably the world at large – so you can remain aware and up to date on the latest information and knowhow. And you want to meet people who can support you in your endeavors and aspirations and, hopefully, you want to help others in a similar…

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